Accessibility
Category
Music Venue
Cuisine
American
  • Summary
  • Description
  • Skills
Summary
Floor Manager
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location 609 Lafayette St, Nashville, TN 37203, USA
Category Music Venue
Cuisine American

Floor Manager


Description
Interacts with restaurant and venue guests, ensuring a positive guest experience by touching all tables. Encourages and maximizes food and beverage sales through pre-shift trainings, and promotes retail wine sales from our fully-functioning urban winery. The position requires a hospitality professional who ensures guest satisfaction while overseeing service associates. Works an estimated 45-50 hours/ week and also performs nightly closes.

City Winery is committed to a policy of cultivating a diverse staff in all its forms and creating an upwardly mobile platform for all employees.

Provide on-the-floor support to sales / service for the duration of a service shift and manage day to day restaurant floor operations, including assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant.

- Manage staffing and operations of private events, as applicable
- Prepare scheduling on a weekly basis
- Perform all cash handling procedures: opening, mid-day safe counts, cash pay-outs and nightly cash drops, as needed
- Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities
- Conduct staff trainings both in daily pre-shifts and monthly FOH staff service meetings
- Coordinate wine tours
- Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts.
- Maintain & update contact lists, VIP, and public event guest lists
- Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management.
- Demonstrate excellent interpersonal and communication skills with service teams and management.

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.
Interacts with restaurant and venue guests, ensuring a positive guest experience by touching all tables. Encourages and maximizes food and beverage sales through pre-shift trainings, and promotes retail wine sales from our fully-functioning urban winery. The position requires a hospitality professional who ensures guest satisfaction while overseeing service associates. Works an estimated 45-50 hours/ week and also performs nightly closes.

City Winery is committed to a policy of cultivating a diverse staff in all its forms and creating an upwardly mobile platform for all employees.

Provide on-the-floor support to sales / service for the duration of a service shift and manage day to day restaurant floor operations, including assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant.

- Manage staffing and operations of private events, as applicable
- Prepare scheduling on a weekly basis
- Perform all cash handling procedures: opening, mid-day safe counts, cash pay-outs and nightly cash drops, as needed
- Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities
- Conduct staff trainings both in daily pre-shifts and monthly FOH staff service meetings
- Coordinate wine tours
- Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts.
- Maintain & update contact lists, VIP, and public event guest lists
- Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management.
- Demonstrate excellent interpersonal and communication skills with service teams and management.

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location 609 Lafayette St, Nashville, TN 37203, USA
Category Music Venue
Cuisine American

Skills
TIPS Awareness
Training Experience
Microsoft Office
Advanced Knowledge of Wines
Staff Training
By applying you confirm you have these skills.

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609 Lafayette St, Nashville, TN 37203, USA