Special Events Manager

We are seeking an experienced Special Events Manager to join the team at Spago Beverly Hills!

Job Summary:Special Events Manger sell and coordinate event space on behalf of the restaurant. They handle customer inquiries and are the point-of-contact for all event details. The position oversee the collective coordination of all event information and resources, and are responsible for account management, sales prospecting and business development.

Essential Job Functions:
Achieve budgeted revenue for Food & Beverage Special Events Sales for the calendar year.
Work with clients in all aspects during their planning stages as well as onsite coordination for upcoming events to include all administrative aspects and communication.
Prepare, implement and compile data for strategic sales plan and annual goals.
Coordinate and assist with banquet menus, pricing and revenue minimums using current competitive data and independent thinking based on client needs.
Work closely with Banquet Captain and staff to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups.
Establish business and client contacts in the greater Los Angeles Area.
Essential hospitality standards must be used at all times: enthusiastically recognize guest per the Wolfgang Puck Fine Dining Group standards including using eye contact, smiling, ability to engage in polite conversation and maintain professional appearance at all times.
Main point of contact and meet with clients, send estimates & contracts, create menu and coordinate all vendor logistics.
Communicate with each restaurant’s departments and create banquet event order for all to follow.
Responsible for ensuring that all staffing levels for each event have been communicated to the scheduling manager.
Confirm final guest guarantee, floorplan and menu title with client two days prior (adjust BEO as necessary and alert kitchen, staff, etc. of major changes)
Order and reconfirm audiovisual, rentals, floral, etc. for events
Plan, coordinate, and execute all aspects of off site events from start to finish and ensure the highest quality of product and service throughout.
Meets all tasks, projects, and deadlines as directed
Document and reviews all records for each catering event and analyze what can be done to improve booking sales.
Facilitate repeat and new business for catering functions and exceed the sales expectations of the Catering and Special Events Department.
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
Oversee events as needed (greet client for large parties and/or stay throughout to assist Banquet Manager)
Review all details of event the following day to make sure properly processed and for any notes/issues
Call clients where appropriate to follow-up personally with thank you
Responsible for all Triple Seat Software updates and maintenance.
Daily check of Private Dining Rooms for cleanliness and maintenance issues.
Communicate with Chefs regarding menus for each season and with Wine Directors regarding banquet wines – update email versions and distribute to all Sales team / update online versions / update Triple Seat
Responsible for updating and sending Banquet Tip distribution to accounting biweekly.
Send invoices to clients after events if applicable
Maintain A/R accounts – communicate with Accounting.
Attend mixers, outreach events
Attend corporate sponsored events as needed
Establish Databases for client potential client outreach, i.e., studios, social, hotels, etc.
Calendar Awards Season Events for outreach
Assist with entering invoices when needed
Assist with processing Deposits when needed
Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are strong understanding and expertise in the sales process.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:High School Diploma; Associate’s Degree preferred

Required Experience:
5+ years of Hospitality / Event / Sales Experience

Preferred Experience:
Financial and Sales experience
Knowledge, Skills, & Abilities:

Use discretionary judgment in dealing with confidential subjects and sensitive issues and maintaining confidentiality
Ability to get along with multiple personality types and best represent the Company’s culture and vision
Ability to take initiative without being prompted and work independently with minimal supervision
Ability to prioritize and manage multiple tasks simultaneously
Strong customer service skills; ability to tactfully handle phone calls, filter as appropriate and redirect to other sources if necessary
Excellent verbal and written communication skills
Strong computer skills and knowledge of Microsoft suite applications, Word, Excel, Power Point and Triple Seat
Analytical abilities sufficient to handle most complex clerical functions
Solid organizational skills and attention to details
Must have the ability to handle high business volumes, multi-tasking, all the while maintaining composure.
Open availability - this is a full time position which requires days, nights, weekends, and holidays.

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

We are seeking an experienced Special Events Manager to join the team at Spago Beverly Hills!

Job Summary:Special Events Manger sell and coordinate event space on behalf of the restaurant. They handle customer inquiries and are the point-of-contact for all event details. The position oversee the collective coordination of all event information and resources, and are responsible for account management, sales prospecting and business development.

Essential Job Functions:
Achieve budgeted revenue for Food & Beverage Special Events Sales for the calendar year.
Work with clients in all aspects during their planning stages as well as onsite coordination for upcoming events to include all administrative aspects and communication.
Prepare, implement and compile data for strategic sales plan and annual goals.
Coordinate and assist with banquet menus, pricing and revenue minimums using current competitive data and independent thinking based on client needs.
Work closely with Banquet Captain and staff to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups.
Establish business and client contacts in the greater Los Angeles Area.
Essential hospitality standards must be used at all times: enthusiastically recognize guest per the Wolfgang Puck Fine Dining Group standards including using eye contact, smiling, ability to engage in polite conversation and maintain professional appearance at all times.
Main point of contact and meet with clients, send estimates & contracts, create menu and coordinate all vendor logistics.
Communicate with each restaurant’s departments and create banquet event order for all to follow.
Responsible for ensuring that all staffing levels for each event have been communicated to the scheduling manager.
Confirm final guest guarantee, floorplan and menu title with client two days prior (adjust BEO as necessary and alert kitchen, staff, etc. of major changes)
Order and reconfirm audiovisual, rentals, floral, etc. for events
Plan, coordinate, and execute all aspects of off site events from start to finish and ensure the highest quality of product and service throughout.
Meets all tasks, projects, and deadlines as directed
Document and reviews all records for each catering event and analyze what can be done to improve booking sales.
Facilitate repeat and new business for catering functions and exceed the sales expectations of the Catering and Special Events Department.
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
Oversee events as needed (greet client for large parties and/or stay throughout to assist Banquet Manager)
Review all details of event the following day to make sure properly processed and for any notes/issues
Call clients where appropriate to follow-up personally with thank you
Responsible for all Triple Seat Software updates and maintenance.
Daily check of Private Dining Rooms for cleanliness and maintenance issues.
Communicate with Chefs regarding menus for each season and with Wine Directors regarding banquet wines – update email versions and distribute to all Sales team / update online versions / update Triple Seat
Responsible for updating and sending Banquet Tip distribution to accounting biweekly.
Send invoices to clients after events if applicable
Maintain A/R accounts – communicate with Accounting.
Attend mixers, outreach events
Attend corporate sponsored events as needed
Establish Databases for client potential client outreach, i.e., studios, social, hotels, etc.
Calendar Awards Season Events for outreach
Assist with entering invoices when needed
Assist with processing Deposits when needed
Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are strong understanding and expertise in the sales process.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:High School Diploma; Associate’s Degree preferred

Required Experience:
5+ years of Hospitality / Event / Sales Experience

Preferred Experience:
Financial and Sales experience
Knowledge, Skills, & Abilities:

Use discretionary judgment in dealing with confidential subjects and sensitive issues and maintaining confidentiality
Ability to get along with multiple personality types and best represent the Company’s culture and vision
Ability to take initiative without being prompted and work independently with minimal supervision
Ability to prioritize and manage multiple tasks simultaneously
Strong customer service skills; ability to tactfully handle phone calls, filter as appropriate and redirect to other sources if necessary
Excellent verbal and written communication skills
Strong computer skills and knowledge of Microsoft suite applications, Word, Excel, Power Point and Triple Seat
Analytical abilities sufficient to handle most complex clerical functions
Solid organizational skills and attention to details
Must have the ability to handle high business volumes, multi-tasking, all the while maintaining composure.
Open availability - this is a full time position which requires days, nights, weekends, and holidays.

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.